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Thought Inc. provides users with detailed
technical assistance, answers to your questions, and assists in
managing the success of your projects. We pride ourselves on excellent
customer oriented technical support and services.
Please make use of
our Online CocoBase Technical Forum. This is available to ask your
questions as well as search previously posted questions. As time
permits, we will be adding faq's to create an online knowledge base. We are very committed to supporting the success of the each
and every developer!
"Technical Support"
Thought Inc. offers free
technical support for users
during their evaluation phase (first 30 days of evaluation). We
also offer technical support to customers who have purchased a support
contract, thereafter.
CocoBase
Tech Forum (forum.thoughtinc.com)
You may use
the forum to post your questions and search other posts to answer
your questions as well.
Technical Support Email Address: support@thoughtinc.com
"OnLine Product Download & Documentation
Site"
To access you will need URL, User Name
and Password obtained by requesting CocoBase Enterprise O/R (click here to request).
** Please
note that the User Name and Password changes from time to time.
If the user/password expires simply fill out the request form again
and it will be emailed to you.
Contents of Download Site
- Retrieve downloadable CocoBase software,
- Technical Support,
- On-Line documentation in PDF form,
- Release notes,
- Example sets,
- Tech Forum,
- Other tool integrations info,
- Technical Bulletins,
- Software updates.
Proceed
to OnLine Support Site (password req.)
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